Privacy Policy

Privacy

Data Privacy Policy

This notice sets out how Tavira Ravenscroft SAM (“Tavira Ravenscroft”) will process your personal information (as a Data Controller).

Introduction

In providing the Services, Tavira Ravenscroft is obligated and/or permitted by law to retain copies of certain Personal Data in respect of its relationship with you and/or in order to provide the Services to you. 

Tavira Ravenscroft applies the Monaco data protection law 1.165 of December 23, 1993, modified from time to time and notably by Law n° 1.353 of December 4, 2008 and most recently by Law n°1.462 of June 28, 2018, and may retain your Personal Data collected from you in electronic, paper or other filing systems.

Your personal information may be disclosed to other companies including Ravenscroft Limited and Tavira Monaco SAM in order to facilitate the provision of the Services. When processing your Personal Data there will be times where Tavira Ravenscroft acts in the capacity of a data controller (as defined under applicable Data Protection Law).

Please note that the following terms set out below will apply to the way in which Tavira Ravenscroft processes your Personal Data when acting as a data controller.

Purposes of processing and legal basis for processing

Tavira Ravenscroft may process your Personal Data for the following purposes:

  • Tavira Ravenscroft will itself (or through a third party e.g. credit reference agency) process certain information about you or your directors, officers and employees and your beneficial owners (if applicable) in order to carry out credit checks and anti-money laundering checks and related actions which Tavira Ravenscroft considers appropriate to meet any legal obligations imposed on Tavira Ravenscroft relating to the prevention of fraud, money laundering, terrorist financing, bribery, corruption, tax evasion and to prevent the provision of financial and other services to persons who may be subject to economic or trade sanctions, on an on-going basis, in accordance with Tavira Ravenscroft's anti-money laundering procedures;
  • to provide the Services to you and/or for Tavira Ravenscroft's internal administration;
  • to monitor and record calls and electronic communications for investigation and fraud prevention purposes, for crime detection, prevention, investigation and prosecution, and to enforce or defend Tavira Ravenscroft and its affiliates' rights, itself or through third parties to whom it delegates such responsibilities or rights in order to comply with a legal obligation imposed on Ravenscroft; and
  • to monitor and record calls for quality, business analysis, training and related purposes in order to pursue the legitimate interests of Tavira Ravenscroft to improve its service delivery, and which are necessary to comply with a legal obligation and/or which are necessary for Tavira Ravenscroft's legitimate interests indicated above.

Information that we collect through our website

You are not required to provide any personal information on the public areas of our website; however, you may choose to do so by completing any of the forms on which are included in the following pages:

  • Request more Information;
  • Contact us.

In addition to the information you knowingly provide, Tavira Ravenscroft collects the domain names and IP addresses of its visitors, along with usage statistics, analytics and browsing history.

Retention of personal information and security

Your personal information will be retained for as long as required:

  • for the purposes for which the personal information was collected;
  • in order to establish or defend legal rights or obligations or to satisfy any reporting or accounting obligations; and/or
  • as required by data protection laws and any other applicable laws or regulatory requirements.

We will ensure that the personal information that we hold is subject to appropriate security measures.

 

Data Protection Officer – contact details

If you have any questions about our use of your Personal Data, please contact the Data Protection Officer, Jade Cook at dataprotection@ravenscroftgroup.com, or at Tavira Ravenscroft SAM, Le Montaigne, 6 Bd Des Moulins, 98000 Monaco.

Changes to this policy

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.